Privacy Policy 77judy – We Protect Your Data Like Our Own

This Privacy Policy is published by 77judy to explain our practices in managing the personal data of users on our platform. This policy applies to all individuals who register, use, or browse the 77judy website and app.

We understand that your trust is our most valuable asset. Every time you share information with us — whether during registration, when making a deposit, or when contacting customer support — you are placing your trust in us to handle that information responsibly. We do not take that trust lightly.

By using the 77judy platform, you agree to the terms set out in this Privacy Policy. Please read this document carefully before registering or using any of our services.

77judy collects various types of data depending on your interactions with our platform. Below is a summary of the data that may be collected:

The data we collect is used solely for legitimate, stated purposes. The following are the primary uses of your personal data at 77judy:

• Service Provision: To create and manage your account, process deposits and withdrawals, and enable you to access all games on the platform.
• Identity Verification (KYC): To meet legal compliance requirements related to anti-money laundering (AML) and counter-terrorism financing.
• Platform Security: To detect and prevent fraud, hacking, unauthorized access, and any activity that violates our terms of use.
• Customer Support: To help you resolve technical issues, complaints, or any inquiries related to your account.
• Platform Improvements: To analyze usage patterns and continuously improve the overall user experience.
• Service Communications: To send important notifications related to your account, transactions, or policy changes.

77judy will not use your data for third-party marketing purposes without your explicit consent. You may opt out of promotional communications at any time through your account settings or by contacting our support team.

Protecting your data is 77judy's top priority. We continuously invest in security infrastructure to ensure your information remains safe at all times.

Data-in-Transit Encryption

All communication between your device and 77judy servers uses HTTPS with 256-bit SSL/TLS encryption. This means that even if someone intercepts your network traffic, the intercepted data cannot be read without the correct encryption key.

Data-at-Rest Encryption

Sensitive data such as banking information, identification numbers, and passwords are stored in databases protected with AES-256 encryption. Your password is never stored in plain text — it goes through a one-way hashing process that cannot be reversed.

Internal Access Controls

Access to user data within 77judy's internal systems is subject to strict role-based access controls. Only staff with a legitimate operational need are permitted to access personal data, and all access is logged for audit purposes.

77judy does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, there are limited situations where data sharing is necessary to support platform operations:

• Payment Service Providers: Required financial data is shared with the payment gateways we use (such as DuitNow and FPX providers) solely for the purpose of processing your transactions.
• Game Providers: Basic account information may be shared with integrated game providers (such as Pragmatic Play or PG Soft) to enable access to their games within the 77judy platform.
• Legal Requirements: Data may be disclosed to the relevant authorities if required by law, court order, or regulatory directive.
• Anti-Fraud Verification: Limited information may be shared with third-party identity verification services used to authenticate user identity.

All third parties working with 77judy are bound by confidentiality agreements that prohibit them from using your data for any purpose beyond the scope of services they provide to us.

77judy uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The following are the types of cookies we use:

Essential Cookies

These cookies are required for core platform functions such as maintaining your login session and ensuring account security. They cannot be disabled without affecting platform functionality.

Analytics Cookies

We use analytics cookies to understand how users interact with our platform — which pages are visited most, how long users spend on a given page, and so on. This information helps us improve the overall user experience.

Preference Cookies

These cookies store your preferences such as interface language, display settings, and game preferences so you do not have to reconfigure them each time you log in.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some parts of the 77judy platform.

As a 77judy user, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of any data that is inaccurate or incomplete.
• Right to Erasure: You may request deletion of your personal data, subject to certain legal retention requirements.
• Right to Object: You may object to the processing of your data for specific purposes such as direct marketing.
• Right to Data Portability: You may request that your data be provided in a machine-readable format for transfer to another service.

To exercise any of these rights, please contact the 77judy support team via live chat or email. Your request will be processed within 14 business days from the date of receipt.

77judy only retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law.

Data Retention Period Guidelines

• KYC and Identity Data: Retained for the duration of the active account and a minimum of 5 years after account closure — in line with AML requirements.
• Financial Transaction Records: Retained for a minimum of 7 years in line with financial reporting and tax requirements.
• Support Communication History: Retained for 3 years for reference and dispute resolution purposes.
• Technical Log Data: Retained for 12 months for security analysis and fraud detection purposes.

Once the retention period expires or upon a valid deletion request, your data will be securely erased from our systems using methods that ensure it cannot be recovered.

77judy reserves the right to update this Privacy Policy from time to time in line with changes in legislation, platform improvements, or updates to our business practices. Any changes made will be communicated through:

• In-platform notifications for logged-in users
• Update the "Last Updated" date at the top of this page
• Email notifications for material and significant changes

Continued use of the 77judy platform after policy changes take effect constitutes your acceptance of the updated policy. If you do not agree with the changes made, you have the right to close your account and stop using the platform.

We recommend reviewing this page regularly — at least once every three months — to stay informed about how we manage your data.

If you have any questions, concerns, or complaints about how 77judy handles your personal data, we encourage you to reach out to us directly. Our dedicated team is ready to assist you.

You can reach us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform
• Privacy Email: [email protected] — response within 1–3 business days
• General Support: [email protected] — for general account inquiries

When contacting us regarding privacy matters, please clearly state your account username and the nature of your request so we can process it promptly and accurately.